Refund policy

All products sold by EaseofBuy.com are custom-made and personalized according to the specifications provided by each customer. Because every item is produced specifically for you, all sales are final.

We do not accept returns, exchanges, or cancellations for reasons including, but not limited to:

· Change of mind;

· Incorrect size selected by the customer;

· Preference for a different style, color, or product type;

· Errors in customer-submitted text, artwork, images, or designs;

· Dissatisfaction with the appearance of artwork that was reproduced as submitted.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Orders
We take pride in the quality of our products. If you receive an item that is:

· Defective due to a manufacturing or production error;
· Damaged during shipping; or
· Incorrect compared to the order you placed, please get in touch with us within 7 days of delivery at easeofbuy12@gmail.com.

When submitting your claim, please include:

· Your order number;
· A description of the issue; and
· Clear photographs showing the defect, damage, or incorrect item.

We will review your claim and, if approved, will provide an appropriate remedy, which may include a replacement item or a refund at our discretion.

Non-returnable items 
Due to the personalized nature of our products, we do not accept returns or exchanges for:

· Custom or personalized products;
· Products ordered in the wrong size, color, or style;
· Customer-submitted design or spelling errors;
· Sale or clearance items;
· Gift cards; or
· Products that have been worn, washed, altered, or otherwise used.

Exchanges 
As all items are custom-made, we do not offer exchanges. If an item is confirmed to be defective, damaged in transit, or incorrectly produced, we will arrange a replacement where appropriate.

European Union Customers
Our products are basically made to the customer's specifications and/or are clearly personalized. Accordingly, such products may be exempt from the European Union's 14-day right of withdrawal for custom-made and personalized goods, subject to applicable law.
This does not affect your rights regarding products that are defective, damaged, or incorrectly supplied.

Refunds 
Refunds are only available for products that are determined by EaseofBuy.com to be:

· Defective due to a manufacturing or production error;
· Damaged during shipping; or
· Incorrectly fulfilled.

If your claim is approved, any refund will be issued to the original payment method. Please allow up to 10 business days for the refund to be processed after approval. Processing times may vary depending on your bank or payment provider.

If you have any questions regarding your order, please contact us at easeofbuy12@gmail.com.